IT Infrastructure & Operations Manager

Khaled Ahmad
Bahameesh.

I design, deliver, and manage enterprise IT environments — from data centers and networks to telephony and managed services. I lead the technical teams and day-to-day operations behind that work.

Based in Saudi Arabia

View projects

Current work

IT Associates Co. / January 2022 – present

I manage IT infrastructure and operations and have directed 50+ projects from design and sizing through execution. My role spans technical consultation, team leadership, service desk operations, and staff development.

Technical expertise

Enterprise systems.
Practical experience.

Data centers & infrastructure
Cooling systems, Eaton and APC UPS systems, AVTECH monitoring, Windows Server, Active Directory, DNS, and virtualization.
Networking & cybersecurity
Cisco, Ubiquiti, Aruba, Huawei, Sophos, FortiGate, Kaspersky, DrayTek, and MikroTik. Switches, routers, firewalls, and wireless access points.
IP telephony
Yeastar, Avaya, Grandstream, and Mitel.
Managed services & cloud productivity
Datto RMM, BMS PSA and service desk tools, IT Glue, Spanning Backup, Datto Endpoint Backup, Microsoft 365, and Google Workspace.
Physical security
CCTV and access control. Hikvision, Dahua, Wisenet, Honeywell, Suprema, ZKTeco, and 2N.

Certifications & training

Yeastar certifications: Certified Technician, Certified Cloud Associate, and Certified Integration Specialist. Technical training: Sophos Firewall Architecture V22.0 and Firewall Engineer V22.0, Datto RMM, BMS PSA, IT Glue, Uniview, and Spanning.

See my work

See how I’ve applied this experience to data center implementations, enterprise telephony, and managed IT services.

View selected projects